Authorization
... identity, certification, software licensing
Collaboration
... routing, RFI/RFP work management, document development, software specifications
Data Access
... consistency checking, content management, customized displays
Data Distribution
... pocket PCs, smart phones, network planning, design and management
e-Business
... self-service, dynamic pricing, configuration, fulfillment, billing
Enrollment
... sign-up criteria, evaluation
Filtering
... message management
Point of Sale
... optimizing customer experience, touch-point management
Personalization
... personal preferences, customized 'smart' dialogs, work personalizaton
Recommendations
... stock purchases, investment options, problem diagnosis, rating
